Privacy policy
Your TVs are your business.
Hearth talks to your TVs over your own Wi-Fi. There's no account, no sign-in and no cloud in between. Here is everything that does and doesn't leave your phone.
What stays on your phone
- Your TVs: their names, rooms, addresses on your network, models and the pairing keys they gave Hearth.
- Your scenes, schedules and settings.
- What's on each TV, its volume, and everything you press.
None of this is sent to us or anyone else. Hearth reaches your TVs directly on your local network, which is why iOS asks for Local Network access.
Anonymous usage and crash reports
To find bugs and see which features earn their keep, the app sends anonymous events to PostHog, an analytics service:
- that the app opened, and how many TVs it has;
- for each button press or app launch: the kind of action (say, "volume"), the TV's brand, how long the TV took and whether it worked;
- reconnects, Lock Screen presses, the Hearth Pro screen and purchase outcome (bought, cancelled or failed), and Light Racer opening;
- error reports, with TV names, network addresses and serial numbers removed on the phone before sending.
Each install gets a random ID that isn't tied to you, your Apple ID or your device. We don't build profiles, don't look up location from IP addresses, and ask PostHog to discard them. We never sell or share this data, and it is never used for advertising or tracking across apps.
Connection help (optional)
When you ask how to connect a TV, or ask the AI about it, Hearth sends that TV's brand, model code and software version, and what went wrong if something did, to Hearth's server, where an AI writes the steps for that model. The answer is kept and shared with anyone who has the same model, so it's only about the TV, never about you.
If you tap Send it to us, Hearth sends the same, plus which connection checks passed or failed, a short error message and the note you type, with network addresses, serial numbers and long numbers taken out on your phone first. You see the list before anything is sent. We keep these reports to add support for TVs that don't connect yet; each gets a ticket number so the app can tell you when yours is fixed. They're never tied to you, your Apple ID or your device.
Purchases
Hearth Pro is bought through Apple. Apple handles payment; we never see your card or Apple ID. The app only learns from Apple whether Pro is unlocked on this Apple ID or Family Sharing group.
"What your TVs cost" (optional)
If you choose to read a power bill, Hearth reads it on your phone and sends only the lines with charges and rates (never your name, address or account number) to Hearth's server, which works out your price per kWh. It isn't stored. You see exactly what will be sent first.
Ads
The Hearth app and the Hearth on your home network never show ads. Only the public demo on this website (with pretend TVs) shows a small ad below it; see the ad privacy policy.
Children
Hearth collects nothing that identifies anyone, of any age.
Your choices
- Delete the app, and everything it kept on your phone goes with it.
- Questions or a request about your data: open an issue and we'll answer.
Last updated 27 October 2026 · Hearth: Universal TV Remote · Guide · Support